Traffic Data and Information. LOPL uses a number of internal and third-party methods to recognize visitor data like IP addresses and browser settings (collectively ‘Visitor Data’). LOPL’s internal servers and software automatically recognize Visitor Data. No Personally Identifiable Information (as defined below) is revealed in this process. The Site may also use Visitor Data to compile traffic data about the kind and types of visitors who use the Site at specific intervals (collectively ‘Traffic Data’).
LOPL may use Traffic Data information to analyze our Site traffic, but such information is not examined for Personally Identifiable Information. LOPL may also use Traffic Data to help diagnose problems with our server, to administer our Site, or to display content according to your preferences. Traffic and transaction information may also be shared with business partners, affiliates, and/or advertisers on an aggregated and anonymous basis.
Personal Information. LOPL requires each customer to provide us with personal information (collectively ‘Personally Identifiable Information’) to access and use LOPL’s products and services. Personally Identifiable Information is captured only when a visitor signs in to the system and willingly discloses such information in the Personal Profile section of the Site or responds to questions to complete an order.
Personally Identifiable Information includes, but is not limited to: (i) ‘Contact Data’ (such as your name, address, city, state, zip code, phone number, and email address); (ii) ‘Financial Data’ (such as your credit card number, expiration date, and verification code); (iii) ‘Demographic Data’ (such as your zip code and gender); and (iv) other ‘Legal Data’ (such as your social security number, mortgage information, automobile information, marital information, trade secrets, inventions, and/or idea submissions and other sensitive information necessary to generate proper legal documents). This Personally Identifiable Information is necessary to generate the products and services you create.
Use of Personal Information. LOPL, sometimes with third party assistance, may use your Personally Identifiable Information to verify your identity and process your order and payment through merchant account services, to generate the products and services, and to analyze our customer demographics to better serve you. Your Contact Data may be used to follow up with you on transactions initiated on the Site, respond to inquiries made through the Site, inform you of changes to the Site, and send you additional information about LOPL and its products. Unless specifically authorized by you, we do not provide Personally Identifiable Information to third parties, except as necessary to provide you with services. We may be required to disclose information to third parties if we receive a subpoena or to otherwise comply with the law.
Please note that Contact Data and Traffic Data are used to gather general statistics about our customers and visitors, respectively, to enhance the consumer experience on the Site. We may also use Demographic Data in a way that does not identify you specifically or allow you to be contacted but that provides collective information about our users. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed.
Opting Out. You may choose not to provide us with any Personally Identifiable Information or you may turn off cookies in your browser by changing its settings.
If you do not wish to receive information and/or promotional materials from LOPL or from our partners, you may choose to ‘opt-out’ when you create your account or may unsubscribe from our mailing list on any one of the promotions or other materials we send.
Website Areas Beyond LOPL’s Control. The Site may include interactive forums such as message boards and chat rooms. Please note that any Personally Identifiable Information disclosed in these areas is public and becomes public information. You should use caution when deciding to disclose your personal information in these forums.
LOPL may work with third-party service providers that we do not own or control. With your authorization, we may obtain your information from a third-party service provider. Unless specifically authorized by you, we do not provide your Personally Identifiable Information to any third-party service providers, except to fulfill your order.
User Access to Order Information. If you contact LOPL, we will give you, or anyone listed as a contact for your account, information about your order. If you want someone to have access to your order, you must list them as a contact or they will not be able to obtain information. You can confirm who is listed as a contact for your account, add new contacts, or remove contacts by clicking “My Account,” and then on “Contact Details.” For some products, we may provide information about your order to other individuals named in the order, such as executors named in a last will and testament. For product-specific information about who may request information about your order, please contact our Customer Care Center at firstname.lastname@example.org or (888) 788-0025. We may also provide information to a third party if we receive a subpoena or to otherwise comply with the law.
Our Commitment to Data Security. We strive to make certain that our servers and connections incorporate the latest encryption and security devices. To prevent unauthorized access, we have implemented physical, electronic, and managerial procedures to safeguard and secure the information we collect. Credit card and personal information are transmitted by secure servers. Documents are delivered to you via Federal Express or similar overnight delivery services, the United States Postal Service, or email.
Lost or Stolen Data. LOPL has security measures in place to prevent the loss, misuse, destruction, and alteration of the information you provide us. We will have no liability to you or to any third party if any such loss, misuse, destruction, or alteration occurs.